How long has your company been in business?
RaceBibs.com is operated by The Victory Press Printing Company who have been operating for over 70 years (est. 1932).

How do I send you a logo to include on my racing bib?
Once you've completed our ordering process, you will become a VIP customer and we'll allocate you a special login. Within our VIP Customer area you'll be able to upload your graphics directly to us, or send them via email.

What format or specifications do our logos need to be?
We accept EPS, JPEG (non compressed), TIFF, and AI graphic formats. Images should be at least 300DPI. You can also upload images to us that have been created in Corel Draw, Quark Express 4.1 (MAC and PC), or Illustrator 10 (MAC and PC).

Do you keep my details on file, as our sporting event is conducted annually?
Each orders' details are recorded in our database, so if you need additional racing bibs, or simply need to re-order again, you can do so from our VIP Customer area. Simply choose the event from your own list, and all the details will be recalled for your approval.

Do you provide a 'proof' that we can authorise prior to printing all our bibs?
Absolutely. We will send you a proof via email as a PDF document, prior to final printing for your approval.

What is your refund policy?
Refunds are accepted, however, after your supplied proof has been approved, we are unable to provide a refund for a job in production.

Can we send you a database of participants for our event, and produce racing bibs with their details on each bib?
Yes. Once you've sent us your order, you'll have access to our VIP Customer area, which enables you to directly send us your database for inclusion. We accept data in the following formats: DBase IV, CSV, and MS Excel files.

How long does it take to process my order?
Please allow at least 7 days for production and shipping.